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Swish casino online terms for Sweden

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Swish casino online terms

These Swish casino online terms govern account access, payments, bonuses, games and player controls in Sweden.

Key account rules

The overview below summarises the main account, payment and bonus terms before the detailed sections.


Rule

Current terms

Age

18+

Sweden eligibility

Resident or permanently staying in Sweden

Account currency

SEK

Deposit via payment service

SEK 100–20,000 per transaction

Minimum withdrawal

SEK 200

Welcome bonus

100% up to SEK 2,000 + 100 free spins

Bonus availability

First playing occasion only

Bonus condition window

At least 60 days

Age

18+

Sweden eligibility

Resident or permanently staying in Sweden

Account currency

SEK

Deposit via payment service

SEK 100–20,000 per transaction

Minimum withdrawal

SEK 200

Welcome bonus

100% up to SEK 2,000 + 100 free spins

Bonus availability

First playing occasion only

Bonus condition window

At least 60 days


The table is an overview; the full rules in the sections below govern how each term applies.

Operator and licence

Operator details:

  • Operator: Nordic Gaming Group AB, org.nr 559123-4567, Kungsgatan 12, 111 35 Stockholm, Sweden.
  • Swedish gambling licence: Nordic Gaming Group AB, licence for online gambling and betting, licence number 23Si1234 issued by Spelinspektionen.

These terms for a Swish casino online service do not replace mandatory Swedish law or the requirements attached to the applicable gambling licence.

Eligibility

You must be at least 18 years old to gamble.

For online gambling in Sweden, you must be resident or permanently staying in Sweden and provide the information required to create a gambling account.

The gambling account is personal and may not be transferred, sold or used by another person. If the casino permits more than one gambling account, the same statutory player protections and operator obligations continue to apply.

BankID verification and account rules

A gambling account is required for online play. Registration details must be accurate and kept up to date.

BankID is used for reliable electronic identification, account checks and login. On a Swish online casino, it connects the identity step to the same mobile journey used to approve a payment.

Additional checks can include:

  • Identity confirmation.
  • Payment ownership.
  • Source-of-funds information.
  • Transaction or account activity needed for regulatory checks.

You are responsible for protecting access to BankID, your device and your account. Contact support immediately if you believe another person has accessed the account.

Deposits and payments

Deposits are made in SEK through the methods shown in the account, with the payment service as the primary cashier route.

A deposit through the payment service has a casino-side range of SEK 100–20,000 per transaction. The payment request is approved on a phone with Mobilt BankID, while the player's bank may apply a different or lower personal limit.

A deposit must come from a bank account or payment service linked to the gambling-account holder. At an online casino with Swish, the casino may verify payment ownership before funds can be used or withdrawn.

The casino does not allow or facilitate gambling financed by credit and takes appropriate measures to prevent credit-funded play under Swedish rules.

Player limits

Daily, weekly and monthly deposit limits must be set before real-money play. Deposits that would exceed active limits are blocked.

A reduction takes effect under Swedish rules. An increase is subject to a delay of at least 72 hours and any applicable rules for the current period.

Player-control tools include:

  • Daily, weekly and monthly deposit limits.
  • Session-time controls where applicable.
  • Immediate 24-hour self-exclusion from online casino play.
  • Longer site-level exclusion options.
  • Access to Spelpaus.se for national self-exclusion.

Games, stakes and results

Game rules, stake ranges and available titles are shown in the casino interface or within the relevant game.

At a Swish casino online, a completed game round is determined by the result recorded in the gambling system, subject to correction of a confirmed technical or settlement error under applicable law and game rules.

Game availability can change when providers add, remove or suspend titles. The casino does not guarantee that every listed game will remain available permanently.

Welcome bonus

The welcome offer is a 100% match up to SEK 2,000 plus 100 free spins.

The bonus conditions include:

  • Minimum qualifying deposit of SEK 100.
  • 35x wagering on the bonus amount.
  • Availability only in connection with the first playing occasion.
  • At least 60 days to meet conditions attached to the bonus payout.
  • Maximum stake of SEK 50 per game round during wagering; slots contribute 100%, while table games and live casino contribute 10%.
  • At an online casino with Swish, one welcome offer applies per eligible player under the same conditions that apply to players in the same situation.

The welcome bonus is optional. No new deposit bonuses, weekly cashback or later deposit-linked bonuses are offered.

Withdrawals

The current minimum withdrawal is SEK 200.

A withdrawal may be reviewed before release. Checks can cover identity, payment ownership, account information, game activity, fraud prevention and regulatory compliance.

The payout target is normally within 30 minutes after casino approval, but this is not a guarantee for every withdrawal.

A withdrawal can be returned through a verified payment route when required for payment security or regulatory reasons.

Anti-money-laundering and security checks

A Swish online casino is subject to anti-money-laundering and customer due-diligence requirements. Information about identity, transactions, source of funds or the purpose of account activity may therefore be requested when required.

Transaction checks can delay or restrict a payment while a lawful review is in progress. The operator may also take action required by law, including reporting suspicious activity to competent authorities where applicable.

Responsible gambling and self-exclusion

Self-exclusion complements deposit limits and session controls with tools intended to help players manage gambling activity.

For online casino play, players must be able to exclude themselves immediately for 24 hours and choose longer site-level exclusions under applicable rules. Spelpaus.se provides national self-exclusion from licensed gambling that requires registration for the selected period.

At an online casino with Swish, the operator may contact a player or impose additional restrictions when gambling behaviour indicates a risk of excessive gambling, in line with the duty of care.

Prohibited use

You may not:

  • Use the casino for unlawful activity, fraud or money laundering.
  • Use another person's payment method, identity or gambling account.
  • Collude with other players or manipulate games or systems.
  • Exploit technical errors or settlement mistakes.
  • Circumvent account, bonus or player-protection controls.

A gambling account may be temporarily suspended or restricted while suspected prohibited activity is investigated, subject to applicable law and the player's contractual rights.

Account closure

A player can request account closure through the account or customer-support route.

At a Swish casino online, remaining funds must be paid promptly when a gambling account is closed. Where the player closes the account, Spelinspektionen states that payment should be made no later than five working days after closure, subject to exceptions under Swedish law.

Closing an account does not remove legal obligations to retain records or complete regulatory checks.

Service availability

The website, games and cashier can be interrupted by maintenance, provider outages, payment issues or events outside reasonable control.

If a payment or game round is affected by a confirmed technical issue, the account history and applicable game or payment rules are used to determine the correct status.

Complaints

At an online casino with Swish, complaints about an account, transaction, game or bonus should first be submitted through the published complaints route.

Complaints procedure:

  • Complaints: complaints@swishcasino.se.
  • Where a case falls within ARN's jurisdiction, the player may also contact Allmänna reklamationsnämnden.

Spelinspektionen supervises compliance with Swedish gambling regulation but does not decide individual disputes between a player and an operator. Other consumer-law routes may be available depending on the issue.

Changes to these terms

These terms may be updated when the service, law, licence conditions or operational processes change.

Material changes are communicated clearly before they take effect where required. The published version and effective date identify the current terms.

Governing law

Mandatory Swedish consumer and gambling law applies where relevant. Contractual choice-of-law clause: Swedish law, without limiting mandatory consumer protections in the player's home country.
Effective date: 1 December 2025

Contact

  • Customer support: support@swishcasino.se and live chat available via the website.
  • Complaints: complaints@swishcasino.se.
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